Cookie Policy

Updated April 8, 2022

Our website uses cookies to improve performance and enhance your browsing experience. Certain areas of our website also use cookies to better understand you, so that we can offer a more personalized browsing experience. By continuing to use this website, you acknowledge that we may install cookies or other similar technologies on your device, including mobile devices.

Cookies are small pieces of data that websites store on your computer. They can be used for various purposes, such as remembering your login information, keeping track of items in your shopping cart, or personalizing your website experience.

Cookies are small files containing limited information about your access, which are downloaded to your device when you visit a website. These files allow the website to recognize your device and record your interaction with the website pages. The term “cookie” may be used to describe a range of technologies, including but not limited to pixel tags, web beacons, and mobile device identifiers.

Cookies are small text files that websites place on your computer or mobile device when you visit them. They are used for a variety of reasons: * Remembering your preferences: Cookies can store information like your login details, language preferences, or items in your shopping cart. This means you don't have to re-enter this information every time you visit a site. * Tracking your activity: Websites use cookies to see how users interact with their site. This helps them understand what pages are popular, how long people stay on the site, and what they click on. This data is used to improve the website's functionality and content. * Personalizing your experience: Based on your browsing history and preferences, websites can use cookies to show you more relevant content, ads, and recommendations. * Security: Some cookies are essential for keeping websites secure, such as by verifying you are logged in. In essence, cookies help make your online experience smoother, more convenient, and more personalized.

Cookies perform many different functions, such as optimizing your navigation between pages, remembering your preferences, and personalizing your browsing experience. They also help ensure that advertisements and other online content you see are relevant to you. In addition, they are used to collect statistical data.

EnghouseSG uses cookies for several purposes. These include: * Website Functionality: To ensure the website works correctly and efficiently. This can include remembering your login details or remembering items in your shopping cart. * Analytics and Performance: To understand how visitors interact with our website, which pages are popular, and how efficiently the site is running. This helps us improve our website's performance and user experience. * Personalization: To remember your preferences and settings, allowing us to provide a more personalized experience when you visit our site in the future. * Marketing and Advertising: To deliver relevant advertisements to you, both on our website and on other websites you visit, based on your browsing behavior. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).

Enghouse Systems uses the following types of cookies:

Essential Cookies Essential cookies are necessary for the operation of the websites and the provision of services to you. Without these cookies, the websites may not function as intended, and we may not be able to provide certain services or features associated with them.

Analytical/Statistical Cookies Analytical cookies collect information about how websites are used, allowing us to improve their performance. For example, these cookies show us which pages are visited most frequently, help us identify difficulties users may experience while browsing the websites, and indicate if our advertising is effective.

Advertising/Marketing Cookies – Advertising cookies are used for marketing purposes, allowing ads to be displayed based on your interests. Their goal is to make advertising content more relevant to you, improve campaign performance reports, and prevent ads you have already seen from being displayed again.

Within these three categories, cookies may be classified as “session” or “persistent” cookies.

“Session” cookies are temporary and are deleted from your device once you close your browser window.

“Persistent cookies remain on your device until their expiration date and are used by the website to recognize your device when you return.

Do you use third-party cookies?

Some of the cookies we use are from third parties, such as Google Analytics, to provide analytical insights about our websites. These companies use programming codes to collect information about your interaction with our websites, such as the pages you visit, the links you click on, and how long you remain on our websites. This code is active only while you are on the Enghouse Systems website.

What other tracking technologies do we use?

We may also use web beacons (including conversion pixels) or other similar technologies for similar purposes, and we may include them on our websites, in marketing emails, newsletters, and affiliate websites to determine whether messages were opened and whether links were clicked. Web beacons do not install information on your device but may work together with cookies to monitor website activity. Conversion pixels are small codes placed on specific web pages that are triggered when someone visits the page, resulting in an increase in conversion counts.

What if I don't want cookies?

By using our website, you agree that we may install cookies on your device, as explained above. On your first visit, a “cookie banner” will appear informing you about the use of cookies on our website. If you wish to remove existing cookies from your device, you can do so using your browser settings. If you wish to block future cookies, you can change your browser's configuration accordingly.

Please note that deleting and blocking cookies will impact your user experience, as parts of the website may not function properly. Unless you have adjusted your browser settings to block cookies, our system will issue cookies when you visit our website or click on a link in an email we send you, even if you have previously deleted our cookies.

If you have any questions about this Cookie Policy, please contact us at: