EnghouseSG TEM Solution: IT and Telecom Management, manage and optimize your business costs now.
A powerful solution that enables complete management of all types of expenses.
Budget Managementmore Control
A budget that warns you before it overruns.
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We are recommended as a Telecom Management solution by:
How does EnghouseSG's TEM (Telecom) solve your problems?
Discover the 8 areas in which EnghouseSG TEM can operate. Boost your business to perform better and achieve significant progress with necessary optimizations.
Additional advantages of having EnghouseSG TEM (Telecom)
- Greater effectiveness in cost forecasting;
- Optimization or even reduction of costs due to the management of devices, invoices and contracts
- Allows the management of contracts before their expiration and thus make new agreements;
- Allows the management of devices, thus avoiding unnecessary use;
- Allows audits of telephone invoices, with errors being contested and returned by the operators.
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Frequently Asked Questions (FAQ)
What is EnghouseSG TEM Connect and what is its value proposition?
Navita Connect is a SaaS platform for expense management (TEM) and intelligent inventory management (ITEM) of Telecom and mobile assets. Its value proposition is to unify invoices, contracts, and inventory, automating processes to generate recurring savings.
For what types of expenses does EnghouseSG Connect offer visibility and control?
The system manages expenses related to landlines, mobile phones, data, and WAN, as well as devices, SIMs/eSIMs, packages, and rates. It also centralizes invoices, payments, contracts, and budgets, offering alerts and audit capabilities.
How does EnghouseSG Connect handle invoices and billing?
The platform automates the import of invoices in various formats (PDF, XML, bank slips) and performs a systemic audit, comparing the amount charged with the contract. It identifies and flags discrepancies such as services not contracted, amounts outside the range, or duplicate charges.
What is Smart Inventory (ITEM) and how does it work?
ITEM is a module that creates a unified inventory, tracking links between line, chip, device, user, cost center, and contract. It integrates with MDM (Mobile Device Management) to identify IMEI, OS version, and security posture, as well as cleaning the inventory to find idle assets.
Does the platform allow for automatic cost allocation?
Yes. The Budget, Allocation & Quotas module allows you to create budgets and allocate costs based on consumption (minutes/GB), value, or a fixed amount, with rules per service, area, or person.
How does the platform assist in auditing and detecting deviations?
The system uses audit rules to detect deviations, such as incorrect plans, atypical consumption, and retroactive charges. It also generates tasks for remediation, such as opening tickets and requesting credit recovery from the operators.
What are the main benefits for a company that uses EnghouseSG Connect?
The benefits include cost reduction (by eliminating idle lines and recovering incorrect charges), operational efficiency (by automating processes), governance and compliance (with traceability and audit trail), and executive visibility through dashboards and strategic reports.
Which systems does EnghouseSG Connect integrate with?
The platform integrates with ERP systems (SAP, Oracle, TOTVS), HR/Identity (AD, Entra ID), ITSM (ServiceNow), and MDM (Intune, MaaS360, VMware).